Define the touchpoints
Tailored to your products and sales channels we can find events strengthen keep your customer relation ship
Marketing Automation sd .
Adapt CRM, generate leads and leave the customer journey to us. Lean back and learn out of the behaviour of your customer. The only thing you need to do is to track your benefit out of our touchpoint broadcast.
- Marketing campaign management
- Multi channel Marketing
- Recurring print automatisation
- Trigger communication
- Print on demand
Don't get forgotten - accompany your customer
Did you know? Practically every company is sitting on a real treasure:
Numerous customer addresses with huge sales potential are stored in the company's own databases. But almost no company exploits this potential and uses these addresses to send print mailings.
Customer Journey .
Choose an instrument
It is the birthday of your customer? Send him a voucher via email. Is the last order in your online shop already more than 3 month ago? Send him a personal post card, saying that you miss him! Or you just want to say thank you and ask for a product rating? We will find a perfect way for that.
Automized communication
Once the events and communication instrument is definded, you can just lean back and we do the rest
Track and lern
You can easily track each communication or touchpoint and get a sensational overview on the response
Leave the privacy jungle to us
We take care on any data protect and privacy guideline
Rethink the asset management for a bidget friendly campaign with impact
We consult and analyze your customer touchpoints and evaluate the most powerful content strategy.
We do think short and longtermed of how to build the most powerful impact. To do so, we consider all channels and assets and how we can use them from print to digital.
Enlarging product packaging with a digital layer, like augmented reality content, is generating customer insights which can and should be used to target your future campaigns even more.
Common growth with junglück
“In 2019 we startet as a small startup with our online shop and msp was our partner for logistics and fulfillment from day one. Our brand grow so big and fast and we are so happy that our idea of a fair and organic cosmtic brand is loved by so many customers. With msp we have a partner who is willing and able to grow with our brand and we see them as a part of our success team.”
Benedikt Klarmann
Founder & CEO
We supplied an interface to the customer's Shopify store via API to msp Tools.
Next to this, assembling of ordered items with own picking system via scanner, automated picking sequence with logical aisle guidance for the picker and individual packaging for the customer completed the basic marketing foundation to enable best possible results.
The reporting system enables the junglück team to keep an eye on the current stock volumes as well as the sell-by dates.
As the parcels are sent out internationally, several post and parcel service partners are connected to achieve the quickest and best delivery to the customers, which are all trackable in real time.
Volume increase from 2019 to 2021 of over 780%
- Currently an average of 1500 orders per day
- Strong peaks due to promotions and new product launches
- Highest order volume 10.700 orders in 24 h (November 2021)
- Currently around 65 products in various sizes and set combinations -> results in a total of 280 products
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